Delete your Oluno account
Last updated:
You can delete your Oluno account at any time, in the app or by email.
In the app
- Open Oluno and go to Settings.
- Choose Delete account.
- If you signed in more than 15 minutes ago, confirm with a new sign-in code.
- Confirm. You are signed out on all devices right away.
By email
If you cannot use the app, write to privacy@oluno.app from the email address on your account and ask us to delete it. We confirm the request with you and delete the account within 30 days.
What we delete
Your account and email address, your sessions, your photos, your search history and your notification tokens. If you signed in with Apple, we also revoke Oluno's access to your Apple ID.
What we keep, and for how long
- Sign-in event logs, no longer linked to your account: deleted within 90 days. IP addresses in them are removed within 30 days.
- Store notifications about past purchases: deleted within 30 days.
- Subscription records, without your email or account: kept for accounting and fraud prevention.
Your subscription
Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play account settings, otherwise it keeps renewing.